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Strategy
Closing the Feedback Loop
Don't just fix the problem. Fix the process. How to ensure issues don't recur.
Insights & Analysis
The Supplier Management Journal
Expert perspectives on procurement, compliance, ESG, and supplier relationship management for UK organisations.
Latest Articles
53 articles
Careers
The Talent Gap in Procurement
Why Soft Skills are the new Hard Skills. The changing profile of the modern procurement professional.
Case Study
Achieving Carbon Neutrality in the Supply Chain
The journey to Net Zero for a professional services firm.
Careers
The Role of the Supplier Relationship Manager
Moving from "Procurement Officer" to "Relationship Manager". The evolution of the role.
Sustainability
Sustainable Procurement: Understanding ISO 20400
The international standard for sustainable procurement guidance. What it entails and why you should care.
Contracts
Linking Issues to Contracts
Don't look at problems in isolation. Connect every ticket to the underlying legal agreement.
Case Study
Centralising Procurement Across 50 Sites
Bringing control to a fragmented hospitality group.
Analytics
Categorising Supplier Issues for Better Insights
Is it a quality issue? A billing issue? Or a shipping issue? Tagging matters.
Analytics
Predictive Analytics for Risk
Stop reacting to bankruptcies. Start predicting them. using big data to foresee failure.
Risk Management
Dispute Resolution Strategies
When things go wrong, you need a process. How to handle invoice and contract disputes without damaging relationships.
Case Study
The Audit that Passed Itself
Surviving an ISO 9001 audit with zero stress.
Operations
Creating a Supplier "User Manual"
Stop answering the same questions 50 times. Build a knowledge base for your suppliers.
Analytics
Measuring Supplier Responsiveness
Who are your most responsive suppliers? And who ignores you? Use data to drive performance reviews.
Technology
Blockchain for Supply Chain Transparency
Is it finally useful? How immutable ledgers are proving provenance in luxury and food sectors.
Helpdesk
The Importance of Automated Escalation Paths
Don't let issues rot in an inbox. Ensure critical problems get the attention they deserve automatically.
Case Study
Improving Supplier Satisfaction Scores
Why being a "Customer of Choice" matters.
Performance
Implementing Payment and Performance SLAs
Service Level Agreements are meaningless if they are not measured. How to track them automatically.
Helpdesk
Why Email is No Longer Enough for Issue Tracking
Managing supplier issues via email is a recipe for disaster. Why you need a dedicated helpdesk.
Trends
The Gig Economy in the Supply Chain
From drivers to developers, the "supplier" is changing. How to manage the micro-supplier.
Finance
Calculating the ROI of Procurement Software
How to build a business case for investment. Hint: It is about more than just headcount.
Case Study
Digital Transformation: From Paper to Platform
A public sector body moving from filing cabinets to the cloud.
Risk Management
Why You Must Audit Bank Detail Changes
A request to change bank details is the biggest red flag in finance. How to verify it safely.
Finance
Real-Time Budget Tracking: No More Surprises
Stop finding out you went over budget three weeks after month-end. Move to real-time tracking.
Strategy
Nearshoring vs Offshoring: The Great Rebalancing
Global instability is forcing a rethink. Why "Just in Time" is becoming "Just in Case".
Procurement
The Benefits of Supplier Consolidation
Fewer suppliers can mean better relationships and lower costs. How to rationalise your supply base.
Case Study
Ethical Sourcing in Action: Removing Forced Labour
How a construction firm used deep-tier auditing to clean up their supply chain.
Procurement
Taming the Tail Spend
The 80/20 rule applies to procurement. How to manage the 20% of spend that takes up 80% of your time.
Finance
Managing Payment Terms for Better Cash Flow
Are you paying suppliers too early? Or too late? Optimising payment terms is the easiest way to improve working capital.
Cybersecurity
Cyber Supply Chain Risk Management (C-SCRM)
Your firewall is strong. But what about your supplier's? Why third-party cyber risk is the new frontline.
Finance
Preventing Duplicate Payments
paying the same invoice twice happens more often than you think. Here is how to stop it for good.
Case Study
Scaling for Growth: Onboarding 500 Suppliers in a Month
When a tech startup needed to expand to 5 new markets, they needed suppliers fast.
Finance
The Three-Way Match: The Gold Standard of AP
Purchase Order. Goods Receipt. Invoice. Why linking these three documents is the key to financial control.
Finance
Spend Analysis 101: Turning Data into Strategy
You cannot save money if you do not know where you are spending it. A beginner's guide to spend categorization.
ESG
The Rise of "Social" in ESG
Environmental has dominated the conversation. But Social Value is becoming a critical differentiator in tenders.
Finance
How to Spot and Stop Invoice Fraud
Invoice fraud cost UK businesses millions last year. Learn the red flags and how to automate your defences.
Case Study
Avoiding a Supply Chain Crisis: A Risk Warning Success
How predictive alerts saved a retailer from a major supplier bankruptcy right before Christmas.
Compliance
Top 5 Compliance Challenges for UK Organisations in 2026
Discover the leading compliance challenges facing UK organisations in 2026 and how to proactively address bribery, modern slavery, GDPR and ESG obligations.
Risk Management
Onboarding is Just the Start: The Case for Continuous Monitoring
Vetting a supplier once is not enough. Why continuous monitoring is essential for long-term risk management.
Onboarding
Building Better Pre-Qualification Questionnaires
A PQQ should be a filter, not a blocker. How to design questionnaires that get the data you need without alienating suppliers.
Case Study
The £1m Saving: A Spend Analysis Success Story
Uncovering the hidden tail spend that saved a manufacturing firm £1.2m in year one.
Onboarding
Stop Onboarding Suppliers via Email
Email chains are where data goes to die. Switch to a portal for visibility, security, and sanity.
ESG
Scope 3 Emissions: The Big Challenge
Scope 1 and 2 are under control. Now comes the hard part: measuring the carbon footprint of your supply chain.
Finance
The True Cost of Manual Onboarding
It is not just about the hours spent. Manual onboarding carries hidden costs in error correction, fraud risk, and delayed projects.
Onboarding
Why One-Size-Fits-All Onboarding Fails
Treating a strategic partner the same as a one-off stationery supplier is inefficient. Discover the power of tiered onboarding.
Case Study
Case Study: How Global Logistics Ltd Reduced Onboarding Time by 90%
From 3 weeks to 2 days. How automation transformed the vendor setup process for a logistics giant.
Compliance
Supplier Data & GDPR: Are You Compliant?
Handling supplier personal data requires care. Ensure your onboarding process meets UK GDPR standards.
Technology
AI in Procurement: Hype vs Reality
Everyone is talking about AI. But what are the practical use cases for procurement teams today?
ESG
Tackling Modern Slavery in the Supply Chain
The Modern Slavery Act 2015 requires vigilance. Here is how to build a robust framework to detect and prevent exploitation.
Compliance
The End of Manual Compliance Checks
Stop chasing spreadsheets. Automated compliance workflows are changing the game for procurement teams who want to focus on strategy.
Compliance
Why Automated Document Verification is Critical
Manual document checks are prone to error. Learn why automation is the only way to ensure 100% compliance across your supply chain.
Onboarding
Balancing Speed and Risk in Supplier Onboarding
Can you onboard suppliers quickly without exposing your business to risk? We explore how automation provides the answer without cutting corners.
ESG
ESG Reporting Trends: What Procurement Teams Need to Know
As sustainability regulations evolve globally, procurement teams must adapt their supplier engagement strategies to meet new ESG disclosure requirements.
Risk Management
5 Steps to Effective Supplier Risk Management
Learn how leading organizations are using data-driven approaches to identify and mitigate supplier risks before they impact operations.