Know Your Supplier Contacts
Track individuals, their roles, responsibilities, and communication history. Build stronger supplier relationships with complete contact visibility and role-based management.
Contact Types
Unlimited Contacts
History Tracked
Portal Linking
Comprehensive Contact Records
Everything you need to manage supplier relationships effectively
Personal Details
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Full name and title
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Job title and department
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Email address
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Phone (direct, mobile)
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LinkedIn profile
Role & Responsibilities
- P Primary contact type
- A Account manager
- T Technical contact
- C Compliance contact
- E Escalation contact
Communication
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Preferred contact method
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Communication preferences
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Contact history log
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Meeting attendance
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Notes and context
Contact Types & Roles
Classify contacts for quick reference and appropriate routing
Business Contacts
Primary business relationship owner from the supplier. Your go-to contact for day-to-day matters.
Invoice queries, payment discussions, commercial negotiations, and pricing adjustments.
Senior escalation point for strategic discussions and relationship steering.
Operational Contacts
Technical support, implementation queries, integration issues, and system troubleshooting.
Questionnaire completion, document requests, audit coordination, and policy queries.
Urgent issues, complaint resolution, service recovery, and emergency response.
Multiple Contacts Per Supplier
Large suppliers often have different contacts for different purposes. Support unlimited contacts per supplier, each with their own role classification.
Quick reference for the main point of contact to ensure messages go to the right person.
Link specific contacts to specific engagements, contracts, or projects for targeted communication.
Maintain a history of role changes and departures to keep your contact database current.
Supplier Team
5 Active Contacts"Re: Q3 Performance Review meeting confirmation"
Discussed renewal terms. John to send updated proposal by Friday.
Quarterly Business Review. Attendees: John Davis, Sarah Parker.
Centralised Communication History
Never lose context when a team member leaves. Keep a permanent record of all interactions, decisions, and agreements with every contact.
Forward important emails to the platform to attach them to the contact record.
Record minutes, action items, and decisions from calls and meetings.
Build Stronger Supplier Relationships
Start managing your supplier contacts effectively today. Ensure continuity, improve communication, and reduce risk.
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