Empower Your Suppliers
with
Self-Service
Give suppliers their own secure portal to upload documents, complete questionnaires, and track their compliance status. Reduce your admin burden by up to 80% while improving data quality.
Admin Reduction
Avg Upload Time
Support Tickets
A Dedicated Portal for Every Supplier
The Supplier Portal is a secure, public-facing interface where your suppliers can manage their own compliance. Instead of chasing suppliers for documents and information, they come to you.
Available at suppliers.mysupplierlist.app or white-labelled to your own domain
Suppliers can only access their own data - your internal systems remain secure
Portal Capabilities
Everything suppliers need in one secure location
Profile Management
Suppliers update their own contact details, addresses, and company information. Banking changes require approval workflow for security.
Document Upload
Drag-and-drop uploads for insurance certificates, Carbon Reduction Plans, policies, and compliance documents with automatic metadata capture.
Questionnaire Completion
Complete Bribery Act, Modern Slavery, GDPR, and other compliance packs. Save-as-draft with auto-save every 60 seconds.
Compliance Dashboard
At-a-glance view of compliance status, outstanding items, expiring documents, and pending questionnaires with clear deadlines.
Ticket Response
View and respond to tickets, add comments and attachments, and mark issues as resolved directly from the portal.
Performance Visibility
Optionally share performance ratings, scorecard summaries, and QBR action items so suppliers understand where they stand.
Enterprise-Grade Security
The Supplier Portal operates on completely separate authentication from your internal users. Suppliers can only access their own data within your tenant context - complete data isolation is guaranteed.
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Secure Authentication
Email + password with bcrypt hashing (cost factor 12+)
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Optional MFA
TOTP multi-factor authentication support
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Account Lockout
Automatic lockout after 5 failed login attempts
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Virus Scanning
All uploaded files scanned automatically
Two Portal User Roles
Full profile management, user administration, all portal features. Manages other users from their organisation.
Document upload, questionnaire completion, ticket response. Individual contributor access.
Streamlined Document Collection
No more chasing suppliers for certificates
How Document Upload Works
Select document type from list
Drag-and-drop or browse to upload
Enter metadata (dates, policy number)
Submit for review & approval
90, 60, and 30 days before document expiry with direct portal links
Insurance, CRPs, certifications, policies, training records, and more
Pending → Approved or Rejected with clear status visibility
Smart Questionnaire Completion
Make compliance easy for your suppliers
Conditional Logic
Questions appear dynamically based on previous answers. Suppliers with turnover under £36M won't see Modern Slavery Statement requirements. Data processors see GDPR questions non-processors skip.
Auto-Save Drafts
Progress is automatically saved every 60 seconds. Suppliers can return to complex questionnaires over multiple sessions without losing their work.
Guided Help Text
Each question includes contextual help explaining what's needed and why. Links to relevant guidance and regulations help suppliers provide accurate responses.
File Attachments
Upload supporting evidence directly alongside questionnaire responses. Policies, certificates, and audit reports can be attached to specific questions.
See It in Action
Your compliance team spends half its week sending emails asking suppliers for updated insurance certificates, chasing overdue questionnaires, and fielding calls from suppliers who want to know what documents they still need to provide. Every supplier interaction is a manual back-and-forth. When audit time comes, someone has to piece together email threads to prove that a document was actually received on a specific date.
How It Works
The Supplier Portal gives each of your suppliers their own login to a branded area of the platform. When they log in, they see a clear dashboard showing what is required from them: documents to upload, questionnaires to complete, compliance items that are overdue, and their current standing with your organisation.
Suppliers upload documents directly into the system, tagged to the correct document type and linked to their supplier record. There is no ambiguity about which version of a certificate is the current one, because the platform handles version control automatically. When a document is approaching its expiry date, the supplier gets an automated reminder to upload a replacement, and your team gets notified if they do not.
Compliance questionnaires work the same way. Suppliers complete them online, with the ability to save progress and come back later. Once submitted, responses are scored automatically against your rules and the results feed into the supplier's risk profile. Your team reviews flagged responses rather than reading through every answer manually.
The portal also provides suppliers with visibility into their performance data. If you run Quarterly Business Reviews, suppliers can see their scorecard results and action items. If they have raised a helpdesk ticket, they can track its progress. This two-way transparency reduces inbound queries and builds a more professional relationship with your supply chain.
All portal activity is logged with timestamps, creating a full audit trail of who uploaded what, when questionnaires were completed, and what communications were sent.
Suppliers manage their own compliance documentation and questionnaires through a self-service portal, reducing your team's administrative workload and creating an automatic audit trail for every interaction.
Works With Other Modules
The Supplier Portal integrates seamlessly with the full platform
The Supplier Experience
When a supplier logs into the portal, they see a clear, branded dashboard that shows them exactly what is required from them and what their current status is with your organisation. There are no ambiguous emails to interpret, no shared drives to navigate, and no need to call your team to ask what they should be doing. Outstanding actions are listed with deadlines, compliance status is displayed with clear indicators, and any documents approaching expiry are flagged with enough time to upload replacements.
This self-service model fundamentally changes the workload distribution between your team and your suppliers. Instead of your compliance officers spending hours each week chasing suppliers for documents and questionnaire responses, the portal places the responsibility on the supplier to manage their own submissions. Your team shifts from chasing and chasing again to reviewing and approving, which is a far more productive use of their time. For organisations managing hundreds of supplier relationships, the administrative savings are substantial, often reducing compliance administration time by more than half.
The supplier experience is designed to be straightforward even for individuals who are not technically minded. The interface is clean and task-focused, guiding suppliers through each action without requiring training or a user manual. Suppliers can save progress on questionnaires and return later, reducing the burden of completing lengthy assessments in a single session. Notification emails prompt them when new actions are assigned or when deadlines are approaching, and each notification includes a direct link to the relevant task in the portal.
Document Upload and Compliance
One of the most time-consuming aspects of supplier compliance is the collection and verification of documents. Employers' liability insurance certificates, public liability policies, professional indemnity cover, health and safety policies, modern slavery statements, GDPR data processing agreements, and trade accreditations all need to be collected, checked for validity, and renewed when they expire. Under the Modern Slavery Act 2015, organisations with a turnover above the threshold must ensure their supply chain due diligence is documented and current. Without a structured system, this becomes a relentless cycle of email requests and manual filing.
The portal allows suppliers to upload documents directly, tagged to the correct document type. Each upload captures the document's validity dates, and the platform automatically tracks when it will expire. When a certificate or policy is approaching its expiry date, the supplier receives automated reminders through the portal and via email, prompting them to upload a replacement. If they do not respond within the timeframe you set, your team is notified so they can follow up. This automated lifecycle management means your compliance records are always current without manual intervention for the majority of suppliers.
Version control is handled automatically. When a supplier uploads a new version of a document, the previous version is retained in the audit trail but the current version is clearly identified. This eliminates the confusion that arises when multiple versions of the same document exist across email threads and shared folders. For audit purposes, you can demonstrate exactly which version of a document was in effect at any point in time, who uploaded it, and when it was received. This level of traceability is increasingly expected by external auditors and regulators, particularly in sectors such as construction, financial services, and healthcare where supply chain compliance is subject to close scrutiny.
Related Features
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Ready to Empower Your Suppliers?
See how the Supplier Portal can reduce your admin burden while improving compliance rates.