Every Contractor,
Every Site, Covered

A typical facilities management company might rely on thirty to two hundred specialist contractors at any given time: electrical, plumbing, HVAC, fire safety, cleaning, pest control, security, lift maintenance, grounds keeping, and more. Each contractor needs different insurance cover, different qualifications, and different compliance documentation. Multiply that by the number of client sites you manage, each with their own contractor requirements and access protocols, and you have a compliance management problem that spreadsheets cannot solve.

The consequences of a gap are immediate and visible. An uninsured contractor causes damage on a client site and your organisation is liable. A fire safety contractor with lapsed Gas Safe registration performs work that fails inspection. A cleaning subcontractor employs workers without right-to-work documentation and your client faces regulatory action. In every case, the FM operator is expected to have verified compliance before the contractor arrived on site.

My Supplier List gives FM operators a single view of every contractor's compliance status across every service category. Onboarding workflows are tailored to the service type — an electrical contractor submits different documentation to a cleaning company. Insurance certificates are tracked with automated expiry alerts so your operations team is never surprised by a lapsed policy. SLA performance data from the helpdesk and calendar modules feeds directly into supplier scorecards, giving you objective data for quarterly reviews and contract renewals.

For emergency and reactive maintenance, the platform supports fast-track onboarding. When a pipe bursts at 2am and you need a plumber on site within the hour, you cannot wait three weeks for a full compliance review. The platform lets you bring on emergency contractors with minimum critical checks (insurance, right to work) and flags them for full onboarding within a defined grace period. Every decision is logged and auditable.